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We’re beginning work on new Customer Experience and Communications Strategies, and your input is vital.
We want to better understand how our community experiences Council’s customer service and communications - what works, what doesn’t and where we can improve.
Complete our 10-minute survey for your chance to win one of four $50 Latrobe City gift cards!
Community feedback is essential to ensure these strategies reflect the real needs, expectations and experiences of the people who interact with Council every day. The insights gathered will directly inform how Council improves service delivery, strengthens communication and creates a more responsive, customer-focused organisation.
We want to hear from you! All responses are anonymous, and all data gathered through this process will be de-identified.
Survey closes, 5pm Monday 25 August 2025.
We’re beginning work on new Customer Experience and Communications Strategies, and your input is vital.
We want to better understand how our community experiences Council’s customer service and communications - what works, what doesn’t and where we can improve.
Complete our 10-minute survey for your chance to win one of four $50 Latrobe City gift cards!
Community feedback is essential to ensure these strategies reflect the real needs, expectations and experiences of the people who interact with Council every day. The insights gathered will directly inform how Council improves service delivery, strengthens communication and creates a more responsive, customer-focused organisation.
We want to hear from you! All responses are anonymous, and all data gathered through this process will be de-identified.
